online reputation management

The Internet has truly given a voice to consumers, and it's important to stay on top of what is being said about your brand. Letting negative comments go unchecked could result in a tarnished image and lost opportunities. Control the conversation and you can control the reputation of your company.

Running a blog is a great way to communicate with your visitors and engage any negative conversations. There is nothing worse for a company's image than a bad consumer experience that goes un-addressed. A blog allows you to speak directly to the people who value your brand the most.

Google Alerts and Technorati offer services that will alert you to whenever your company is being talked about on the web. This can be extremely helpful to catch a problem before it gets out of control and respond in an appropriate matter.

It's also important to monitor the SERPs for your brand related search terms. Negative search results can tarnish your brand's image and need to be dealt with via a quick and effective search engine marketing campaign.

Contact us today to find out how your company can benefit from monitoring your online reputation.

 

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